Frequently asked questions
Can I really wear it every day?
Yes — every Neo Saints piece is built for daily wear. Our jewelry is waterproof, sweatproof, and life-proof, meaning you can wear it 24/7 without worrying about tarnish or fading.
What is your jewelry made of?
All our pieces are crafted from high-quality stainless steel, plated with 14K gold for lasting shine. Every piece is hypoallergenic and designed to keep its finish for years to come.
Do you offer a warranty?
Absolutely. Every order comes with a 30-day money-back guarantee — no questions asked. If you’re not in love with your piece, we’ll make it right.
Is it safe to wear in water?
Yes — Neo Saints jewelry is fully waterproof. You can swim, shower, or sweat without ever taking it off.
Do you ship worldwide?
We ship to most countries around the world. Orders are processed fast, and tracking is always included so you can follow your order every step of the way.
Will the gold fade or tarnish?
No — our pieces are plated using advanced ion-bonding technology that makes the gold layer stronger and more durable than traditional plating. Your shine stays gold, not green.
Can I return or exchange my order?
Yes, you’ve got 30 days from delivery to return or exchange your item if it’s not the perfect fit. We make the process easy and hassle-free.