Shipping policy

Last updated: 31/12/25

This Shipping & Delivery Policy forms part of our Terms of Service and applies to all orders placed with NeoSaints. Please take a moment to review it before completing your purchase.

Shipping Options

We offer Free Standard Shipping Worldwide on all orders.

In some cases, orders may be fulfilled by trusted third-party partners who manage inventory and shipping on our behalf. Rest assured, all partners are held to the same quality and delivery standards.


Estimated Shipping Times

Processing time is not included.

  • United Kingdom: 6–8 business days

  • United States: 6–8 business days

  • Australia: 6–8 business days

  • New Zealand: 6–8 business days

  • Rest of World: 8–10 business days

Shipping times may vary slightly depending on location, seasonal demand, or customs processing.


International Shipping

Yes — we ship worldwide 🌍
Free Standard Worldwide Shipping applies to all international orders.

Please note:

  • International orders may be subject to customs duties, taxes, or import fees depending on your country.

  • These charges are determined by local authorities and are the responsibility of the customer.

  • NeoSaints does not have control over customs delays or fees.

For questions related to international shipping or customs, contact us at:
care@neosaints.co


Returns

For information on returns or refunds, please refer to our return policy.


Contact Us

If you have any questions about shipping, delivery, or your order, you can reach us anytime at:
care@neosaints.co